Payment of Rates

When do I pay rates?

Annual valuation and rate notices are posted in August and reminder notices are issued prior to each instalment date.

Instalments are due on these dates:

  • 30 September
  • 30 November
  • 28 February
  • 31 May

Late or overdue payments will attract interest charges in accordance with the Local Government Act 1989. For more details, please refer to the reverse side of your rate notice.

Receive your rate notice by email

By signing up for Ezybill you will have the convenience of receiving your quarterly rates notices via email and have access to your notices through the Ezybill portal from any electronic device 24 hours a day, making payment both easy and convenient.

Simply register for this easy option to manage your payments, save paper and reduce waste.

Visit to sign up.

Financial Hardship

If you are having or are going to have trouble paying your rates please contact Council to discuss the options that are available to you. Our staff can help you to work out the best payment plan and will provide confidential advice.

Council has a Financial Hardship Policy that explains what assistance is available to pensioners and ratepayers experiencing financial hardship and how applications are assessed. Copies of the policy are available here or in hard copy at our Bright office or any of the our Library branch offices located in Bright, Myrtleford and Mount Beauty.

A Rates Hardship Application Form is available - please print this form, complete it and return it via email to or post to:

Alpine Shire Council

PO Box 139

Bright VIC 3741

You can also return it in person at one of our Customer Service Centres located at the Bright Council Office, Mount Beauty Library or Myrtleford Library.

Financial Counselling Services

Financial counselling is a free and confidential service offered by community organisations, community legal centres and some government agencies.

National Debt Helpline is a not for profit Government Service providing confidential financial counselling for Victorians experiencing hardship. You can contact the National Debt helpline to request a referral to see a financial councillor at your local financial counselling service.

Ph: 1800 007 007

National Debt Helpline

Moneysmart offers guidance for all Australians, whatever your situation, wherever you find yourself in life.

Their simple tools, tips and calculators help people of all ages, backgrounds and incomes to be in control of their financial lives.

Moneysmart is a resource created by the Australian Competition and Consumer Commission (ACCC) and Australian Securities & Investments Commission (ASIC) that can provide assistance and information and provide financial support.

How can I pay my rates?

  • B-Pay – payment details are on your rate notice
  • B-Pay View - Register to receive and pay your rates electronically
  • By telephone: call 1300 276 468 to pay by Mastercard and Visa. Refer to rate notice for payment details.
  • Credit card payment online
  • Post Office – please take your rates notice to the Post Office
  • In person - at any Alpine Shire branch office
  • By mail - post to Alpine Shire Council, PO Box 139, Bright VIC 3741

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