When do I pay rates?
Annual valuation and rate notices are posted in August and reminder notices are issued prior to each instalment date.
Instalments are due on these dates:
- 30 September
- 30 November
- 28 February
- 31 May
Late or overdue payments will attract interest charges in accordance with the Local Government Act 1989. For more details, please refer to the reverse side of your rate notice.
Receive your rate notice by email
By signing up for Ezybill you will have the convenience of receiving your quarterly rates notices via email and have access to your notices through the Ezybill portal from any electronic device 24 hours a day, making payment both easy and convenient.
Simply register for this easy option to manage your payments, save paper and reduce waste.
Visit alpineshire.ezybill.com.au to sign up.
How can I pay my rates?
- B-Pay – payment details are on your rate notice
- B-Pay View - Register to receive and pay your rates electronically
- FlexiPay - See below for more information
- By telephone: call 1300 276 468 to pay by Mastercard and Visa. Refer to rate notice for payment details.
- Credit card payment online
- Post Office – please take your rates notice to the Post Office
- In person - at any Alpine Shire branch office
- By mail - post to Alpine Shire Council, PO Box 139, Bright VIC 3741
FlexiPay
A Flexible Way to Pay by Direct Debit and Manage Your Rates
What is FlexiPay?
FlexiPay is a payment option provided by Council that allows you to spread the cost of your rates over smaller, regular amounts through direct debit. This can help make your rate payments more manageable.
Payment Options
FlexiPay offers a range of payment schedules to suit your needs:
- Weekly: Payments are made every week.
- Fortnightly: Payments occur every two weeks.
- Monthly: Payments are made once a month.
- Quarterly: Payments are spread out over four instalments each year.
Please note, since rates must be paid in full by May 2025, your regular installments will be based on the time between setting up FlexiPay and May next year.
How to Register
To sign up for FlexiPay, simply visit FlexiPay Registration and complete the registration process. There are no additional costs for using this service.
Benefits of FlexiPay
- Convenience: Payments are automated via direct debit.
- Flexibility: Choose a payment schedule that works best for you.
- No Extra Fees: FlexiPay is free to use with no hidden costs.
Financial Hardship
If you are having or are going to have trouble paying your rates please contact Council to discuss the options that are available to you. Our staff can help you to work out the best payment plan and will provide confidential advice.
Council has a Financial Hardship Policy that explains what assistance is available to pensioners and ratepayers experiencing financial hardship and how applications are assessed. Copies of the policy are available here or in hard copy at our Bright office or any of the our Library branch offices located in Bright, Myrtleford and Mount Beauty.
A Rates Hardship Application Form is available - please print this form, complete it and return it via email to info@alpineshire.vic.gov.au or post to:
Alpine Shire Council
PO Box 139
Bright VIC 3741
You can also return it in person at one of our Customer Service Centres located at the Bright Council Office, Mount Beauty Library or Myrtleford Library.
Financial Counselling Services
Financial counselling is a free and confidential service offered by community organisations, community legal centres and some government agencies.
National Debt Helpline is a not for profit Government Service providing confidential financial counselling for Victorians experiencing hardship. You can contact the National Debt helpline to request a referral to see a financial councillor at your local financial counselling service.
Ph: 1800 007 007
National Debt Helpline https://ndh.org.au
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