We aim to provide helpful and efficient service.
If you want to report something you have seen, or make a suggestion on how we could improve a service, we are ready to help.
Visit our Council Office
2 Churchill Avenue, Bright VIC 3741
Monday to Friday: 9am - 5pm
Excluding public holidays
Visit our other Customer Service Centres
Visit us at 14 Ireland St, Bright.
Monday: 1pm - 5pm
Tuesday: 9:30am - 6pm
Wednesday - Friday: 9:30am - 5pm
Saturday: 9:30am - 12pm
Sunday: Closed
Visit us at 61 Lakeside Avenue, Mount Beauty.
Monday: Closed
Tuesday: 9:30am - 5pm
Wednesday: 1pm - 6pm
Thursday: 9:30am - 5pm
Friday: 1pm - 5pm
Saturday: 9am - 12pm
Sunday: Closed
Visit us at 20 O'Donnell Avenue, Myrtleford.
Monday: 10am - 5pm
Tuesday: 1pm - 6pm
Wednesday - Friday: 10am - 5pm
Saturday: 9am - 12pm
Sunday: Closed
Contact us
Mail: Alpine Shire Council, PO Box 139, Bright VIC 3741
Phone: 03 5755 0555
TTY users phone 133 677 then ask for 03 5755 0555.
Email: info@alpineshire.vic.gov.au
Submit a request
Report any problem, request, or submission by using our online form below.
Submit a compliment or a complaint
Share your positive experiences of our people, services, or facilities! Or, if you are dissatisfied with the quality of our service, you are welcome to make a complaint.
Submit a compliment or a complaint using the following methods:
Mail: PO Box 139, Bright VIC 3741
Phone: 03 5755 0555
TTY users phone 133 677 then ask for 03 5755 0555.
Email: info@alpineshire.vic.gov.au
VicRoads
From 1 July 2025, we will no longer operate as a VicRoads outlet. This includes providing VicRoads services at both our office in Bright and the Myrtleford Library.
This decision follows a broader shift by VicRoads towards digital service delivery, which has significantly reduced the need for in-person transactions.
With minimal community use of the service in recent years, we believe the change will have little impact on residents.
For those needing in-person assistance, the nearest VicRoads outlets are located in Wangaratta and Wodonga. You can also visit the VicRoads website by visiting vicroads.vic.gov.au.
We appreciate your understanding.