With the third instalment notice for Alpine Shire Council rates now issued, Council is reminding ratepayers that a range of flexible and convenient payment options are available to help spread the cost of rates across the year.
Council understands that managing household costs can be challenging, particularly with ongoing cost‑of‑living pressures, and encourages ratepayers to choose a payment method that best suits their circumstances.
One of the most popular options is FlexiPay, which allows ratepayers to pay their rates in small, regular instalments via direct debit rather than larger quarterly payments.
FlexiPay can be set up at any time during the year and helps smooth payments across weeks or fortnights, making rates easier to manage and reducing the risk of missing instalment due dates.
Once established, payments are automatic, providing peace of mind and helping households stay on track without needing to remember individual instalment dates.
FlexiPay is particularly helpful for people who:
- Prefer predictable, regular payments
- Want to avoid large quarterly bills
- Are managing multiple household expenses
Ratepayers can set up FlexiPay online using the reference number on their rates notice.
In addition to FlexiPay, Council offers a range of payment methods to suit different needs, including:
- BPAY
- Online payments via credit or debit card
- Telephone payments
- In‑person payments at Australia Post
- In‑person payments at Council’s customer service locations
These options ensure ratepayers can choose the method that works best for them.
Council encourages anyone experiencing difficulty paying their rates, or who anticipates they may struggle in future, to contact Council as early as possible.
Confidential support is available, and staff can discuss:
- Tailored payment arrangements
- Temporary relief options
- Assistance available under Council’s Financial Hardship Policy
Reaching out early can help prevent stress and ensure support is put in place before payments become overdue.
For more information about payment options, FlexiPay, or financial hardship support, visit Payment of Rates or contact Council directly.