Plan ahead: Council’s Christmas and New Year operating hours

As the festive season approaches, here’s what you need to know about our services over the holiday period.

22 December 2025

Customer Service Centre (Bright Office)

Closing early at 1pm on Christmas Eve (Wednesday, 24 December) 
Reopening from 9am on Friday, 2 January 

Libraries

Closed from Thursday, 24 December 
Returning to normal hours on Friday, 2 January 

Transfer Stations

Closed Christmas Day, Boxing Day and New Year’s Day 
Open normal hours on all other days 

Visitor Information Centres

Closed Christmas Day 
Open normal hours throughout the holiday period 

Kerbside Bin Collections
There will be no changes to kerbside bin collections over the Christmas period – your bins will be emptied as scheduled.

We extend a big thank you to the dedicated staff working through the holidays to keep our community running smoothly.

Wishing everyone a safe and happy festive season.