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Rates and Valuations FAQ

Find answers for a range of frequently asked questions related to Rates and Valuations.

  • Can I get a pension concession on my rates?

    You can get a concession on your rates for your principal residence when you have a valid Pensioner Concession Card.

    You can find out which concessions you may be eligible for.

  • How do I apply for a concession?

    Please fill out the application form and visit Council’s Customer Service staff in Bright, Myrtleford or Mount Beauty. Please bring your Pensioner Concession or Department of Veteran Affairs Card.

  • How do I change my address?

    Let us know if you change your contact details with our online change of address form.

  • How do I learn more about the Fire Services Property Levy?

    The Fire Services Property Levy is included in your rate notice and is collected by Council on behalf of the Victorian Government.

    Where multiple parcels of land are used to operate a Single Farm Enterprise (SFE), you may only be required to pay the fixed charge once, by applying for the SFE exemption.

    Please click here to download the form and return to Council.

    For more information visit the State Revenue Office Fire Service Levy information

  • How do I object to my valuation?

    You can object to your valuation within two months of the date of issue of the valuation and rate notice. You need to complete an objection form and return it to Council.

    Please note that rate payments must be made as they appear on the notice until a decision has been made in relation to the objection.

    A valuation representative will contact you to discuss your objection, and you will be informed in writing of the decision.

    For more information please refer to the back of your rate notice.

  • What value is used to calculate my rates?

    Rates are calculated using the Capital Improved Value (CIV).

    CIV includes the site value of your property. CIV and Site Value (SV) are not added together to calculate your rates.

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