Rates and valuations


When are my rates due?

Rate notices are usually forwarded to ratepayers in August each year.

Payment can be made by instalments as follows:
1st instalment due 30 September
2nd instalment due 30 November
3rd instalment due 28 February
4th instalment due 31 May

Reminder notices will be sent prior to each instalment due date, reducing the potential for overlooking payment.

Late or overdue payments will attract interest charges in accordance with the Local Government Act 1989. For more details, please refer to the reverse side of your rate notice.

The previous full payment option by 15 February no longer applies.

Financial hardship
If you are having or are going to have trouble paying your rates please contact the Rate Department on (03) 5755 0555 to discuss the options that are available to you. Our staff can help you to work out the best payment plan and will provide confidential advice.

How can I pay my rates?

  • B-Pay - Refer to rate notice for payment details
  • Payment by telephone. Call 1300 276 468 to pay by Mastercard and Visa. Refer to rate notice for payment details.
  • Payment by credit card Internet payment click here
  • Payment at the Post Office – Please take rate notice to post office
  • In person - at any Alpine Shire branch office
  • Payment by mail - post to Alpine Shire Council, PO Box 139, Bright 3741

How are my rates calculated?

Rates are calculated by multiplying the Capital Improved Value (see below for explanation) of your property by the rate in the dollar that is set each year by Council.

There are three rate categories, being the general/residential rate, farm rate and commercial/industrial rate. A different rate in the dollar is charged in each category.

The general rate is charged on most residential properties.
The farm rate is a lower rate which is equal to 73% of the general rate (see link to policy below for further detail)
The Commercial/Industrial Rate is a higher rate which is equal to 143% of the general rate (see link to policy below for further detail)
This means that the amount of rates you pay depends on the value of your property, as well as the rating category. See examples listed below:

Example 1 – Residential house valued at $350,000
$350,000 x .004901 = $1,715.35

Example 2 – Farming property valued at $350,000
$350,000 x .003578 = $1,252.30

Example 3 – Commercial/Industrial property valued at $350,000
$350,000 x .007008 = $ 2,452.80

How are my valuations calculated?

Council has independent, qualified contract valuers to undertake property valuations. Every two years Council gets a new value of all properties. This is called a General Revaluation and takes into account all features of a property. The valutions must be approved by the Valuer General Victoria before Council is able to use them to calculate rates.

The most recent revaluation was 1 January 2016. This revaluation amount will be used for calculating rates for 1 July 2016 to 30 June 2017.
The value used to calculate rates is called the Capital Improved Value (CIV).
The CIV:
• Generally reflects market value at the time of revaluation.
• Includes the value of the land (shown on the rate notice as site value)
• Includes any improvements like houses, sheds, swimming pools, fences, orchards and pergolas.
Council also gets two other values for each property. They are the Site Value and Net Annual Value.
The Site Value is the value of the land only. It is included in the Capital Improved Value (CIV). You do not add the two together.
The Net Annual Value is the amount in rent that could reasonably be received from the property over 12 months.

How do I object to my valuation?

Ratepayers may object to their valuation within two months of the issue date of the rate notice.

After receiving an objection a valuer must discuss the matter with an objector, who, if not satisfied with a decision may appeal to the Victorian Civil and Administrative Tribunal (VCAT).

If you lodge an objection to a valuation you still have to pay the rates when they become due. If your valuation is reduced as a result of the objection, Council will issue you with a credit or a refund.

If you wish to make an objection to your valuation, you can access an objection form by clicking here.

If you would like to have a form posted to you or have any questions regarding valuation objections, please contact the Revenue Department for more details on (03) 5755 0555.

Can I get a pension concession on my rates?

Holders of a valid Pensioner Concession Card are entitled to a concession on the rates of their principal place of residence under the Victorian Government’s Pensioner Rate Assistance Scheme. To find out which concessions you may be eligible for, go to www.dhs.vic.gov.au/concessions.

This applies only to properties owned by the Pensioner Concession Card holder and must be their principal place of residence. It does not apply to investment properties or vacant land or Health Care Card holders.

To apply for a concession, please present your Pensioner Concession Card to Council’s Customer Service staff.

To download an application form, please click here.

How do I change my details?

If you have moved or your details have changed please complete the online form or alternatively, you can send an email to info@alpineshire.vic.gov.au. Please remember to include all details, including property address and a contact phone number.

Rating Strategy and policies

Council charges rates in accordance with its Rating Strategy and policies.

The rates and charges on properties within the Alpine Shire are covered by the following strategy and policies:
1. Rating Strategy - includes the General Rate, which is levied on most residential properties. This makes up the major source of income from which Council delivers over 90 services and provides a range of capital works programs throughout the community.
2. Farm Rate Policy - this is a reduced rate equal to 73% of the general rate, applicable to property that satisfies the criteria.
3. Commercial/Industrial Rate Policy – this rate is equal to 143% of the general rate, applicable to property that satisfies the criteria.
4. Waste Services Charge - this determines the application of waste service charges across the Shire, including kerbside waste and recycle collection and waste management.

The strategy and policies form part of the budget. Please refer to Section 9 of the budget document.

> Download the 2017-18 Annual Budget document

Special Rates - Dinner Plain Special Rate

Servicing costs of Dinner Plain are significantly higher than all other areas of the Shire because of the complex nature and special requirements of the village.

Therefore, Council applies a special rate to Dinner Plain ratepayers in addition to the general rate.

The strategy is to treat Dinner Plain as a self-funding business unit of Council.

Rates raised in the village are used solely for the village.

Under this arrangement General Rate income funds traditional services, e.g. capital works, road maintenance, street lighting, fire services and administration.

The special rate funds are identified as services specific to the nature of an Alpine village and include:

  • Marketing
  • Cross Country Trail Grooming (including in village trails and the Dinner Plain to Hotham trail – shared cost);
  • Dinner Plain Bus subsidy (winter)
  • Tourism Event Funding
  • Television maintenance
  • Roadways snow clearing

The Advisory Committee consists of representatives from the Dinner Plain community and is appointed by Council.

The Committee is involved in the development of the budget and advises of the needs of the village.

The ongoing tendering of services at the resort and future reviews for specialist activities will largely determine the application of the special rate to ensure that direct benefit to the Dinner Plain community is maintained.

Use of valuations by State Revenue Office

The State Revenue Office uses the site value to assess land tax under the Land Tax Act 2005.

Objections to the site value must be made to local Councils within the time limits prescribed under the Valuation of Land Act 1960.

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